Keith
Ernest Jones |
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Contents of this webpage: 1. My construction work history & certificates 2. A few photos of past projects I want to save. 3. Details of some of my jobs. 4. Some instructional articles I wrote as part of a long term superintendent training program to improve onsite skills. 5. Ablestik Labs, Rancho Dominguez, 80,000 sq. feet, about $10 million.Special features included a class 10,000 cleanroom and blast-resistant facilities that included explosion vent panels. The Inn At Laguna Beach was a 90% tear down then entirely new structure that included two levels of subterranean parking. In this photo the room modules on the left are the original building although completely gutted including a new slab. The righthand room area is the new building. On the side opposite the ocean is Pacific Coast Highway. To the right of this building are the famous volleyball courts of Main Beach. The front end is not so imposing as the oceanside. The parking structure, goes down two levels from the entrance just beneath the Inn At Laguna signage. Below Award winning East Hills Office Park John Dominis Restaurant & Marina Newport Beach, CA This project was sandwiched between Newport Bay and Pacific Coast Highway. The basement slab was an immense monolithic concrete pour of 6,800 cubic yards. At that time the largest non-stop single concrete pour ever completed west of the Mississippi River. The weight of the concrete was required to keep the building from floating, since 3 sides and the bottom were actually in the Bay. I could write a book just about that 24 hour concrete pour and the preparations leading to it. ONE CONSTRUCTION ARTICLE I WROTE This became part of the superintendent basic operation manual. From: Keith Jones Sent: Friday, August 29, 2008 10:32 AM To: Keith Jones Cc: recipients today = 20 superintendents, 7 project managers plus 3 V.P. and President. Subject: Jonesy's Friday Email - Helping your sub contractors to succeed Jonesy’s Friday email – August 29, 2008 Thank you all for attending our special expanded quarterly safety meeting yesterday. I know it is difficult for you to get away from your projects to attend these long meetings. Your positive attitudes and enthusiasm were a nice change from our first meeting a few months ago. At our monthly meetings about half of you are able to attend each meeting, which is satisfactory given how spread out we are right now. Helping your sub contractors to succeed Part 1 – more to follow another Friday One question that comes up repeatedly in my conversations with superintendents is “why is this sub not taking care of me? He is one of our regular subcontractors. He is not performing satisfactorily.” Of course there are usually several possible answers and causes for the failure of that contractor. Here are some of reasons that problems and issues may arise with a normally reliable sub contractor, along with some hints to help you cut off these problems before they start. 1. The competency and personality of the Foreman. A bad foreman always makes the job bad! Is this guy doing drugs in the portable toilet? Is his beautiful blonde wife divorcing him, dating his best friend and living in the house your foreman is paying for, while not allowing him to see his kids? Was he out drinking last night until the bars closed and then barely got into bed before his alarm went off? Usually workers who get to the foreman level have shown their boss that they can produce! They pretty much always show up to work on time and then kick their crew in the butts if the crew doesn’t get to work and produce too. But let just one personal problem creep into that guys’ life and he may suddenly become a miserable wreck, maybe while working on your job. Some guys need money. That pretty wife maybe likes to spend too much money while her husband, your sub’s foreman, is at work earning that cash. It is not uncommon for foreman to take on “side work”. Sometimes this side work becomes more important than the guys real job. He will be on the phone all day talking to workers on his side job, calling suppliers to order material for the weekend, checking to see if his inspector signed the permit card for the framing on that room addition he has on the side. Or you may find him talking and whining to his client as he explains why he won’t be back to that side job on Saturday, when the real reason he won’t be there is because he is needed on your job. So he ends that phone call pissed off at you, because you are forcing his crew to work Saturday. Without knowing it, you have got into his pocket and are costing him money and good will with his side job client. Is this your fault? Of course not. Is this your problem? We all know that it if he doesn’t do his job right, whether for this or for some other reason, it will surely become your problem to solve in the end. If you recognize that you have a problem foreman on your hands, you may need to get him moved off of your job. That is not always easy. It should never be attempted by using aggressive actions. If you need or want a foreman removed, your best chance to do this is to gather your reasons and then discuss the situation with your project manager. Together you can present a united front to the sub contractors’ project manager or owner. Together you and the PM working as a team, can give the foreman’s boss a clear and logical explanation of why the change needs to take place. One thing you can be certain of. The sub contractor will at first resist making the change. The better your background information and the more rational and calm your presentation, the more likely you are to succeed. 2. The sub suddenly has too much work. None of us want to say no to a contract. Subs bid projects by the hundreds, then they forget about them until they receive a call saying they got the job! Sometimes a “GOOD” sub will analyze their schedule, then tell our PM that they can handle the project, but not during a certain time period because they are already over-committed for that specific time period. Then maybe all parties agree that the work of this sub contractor will be done before that critical time. Contracts are signed and then there are delays in starting up our project. Eventually when the job begins it is at the very time this sub knew he had a manpower problem. There are many possible scenarios why a sub-contractor is too busy. Just because he has taken on too much work, does not mean he is a bad sub or even that he knew he wouldn’t be able to service us properly. We all need to keep that in mind when dealing with them. Don’t assume the worst about the sub contractor. Try to discover why there is an issue. If problems develop deal with them calmly and professionally. 3. The sub loses some key employees. Many times a sub contractor has only 1 to 3 key men who run his field crews for him. He, the owner, is busy bidding work, meeting clients, driving to problem job sites to see why the general contractor’s superintendent doesn’t have work areas ready when they are supposed to be ready, picking up plans and doing all those things that a “sub” must do. Losing a key field employee can virtually cripple some smaller companies until they get their crew set up with a new Key Foreman. 4. Material deliveries don’t occur as promised. The sub is at the mercy of his suppliers, just like we are. Really good sub contractors, just like really good superintendents, will check on their critical material deliveries several times before the “due date”. A phone call every couple weeks early in the project, just to make sure the material is still on schedule can prevent lots of headaches later. Some subs are good at this type of tracking of supplies and some are not so good at it. Just like some superintendents are good at that and some are not so good about making those early phone calls. This question “why isn’t he taking care of me?” has dozens of possible answers. Here is one issue that we can work on to HELP THE SUB CONTRACTOR SUCCEED. By contacting the sub contractor early in your project and letting him know he needs to order some special material you are helping that sub contractor to succeed. You need to review and identify all the material that may cause problems to your schedule when you are first setting up your project. Then pursue those items with the various sub contractors. Don’t have a contract or sub contractor yet? That’s an entirely different topic and so I won’t discuss that issue here. Make a follow up call one or two weeks after your first contact with the sub to check and verify that A. The material was ordered. B. The material is on schedule to arrive on a specific date. And get that date from the sub. The subcontractor may act as if you are being a pain in his butt, but without his knowing it, you are helping him to succeed on your project. Does it feel as if you are doing his job for him? Maybe. But if the end result is a trouble free delivery, then you have succeeded. And isn’t it interesting that almost nobody will know the huge effort that you went through to make that particular material or installation a non-issue! But if you hadn’t made that effort who knows what the results would have been. I know for certain that I have seen too many of our projects dogged by late material deliveries of some special material that was not available in the local distributors warehouse. As deb Construction continues on the path of handling more projects for non-Bank of America clients we will encounter more and more specialty items that require special attention from the very beginning of your project. Help the sub contractor succeed by making these phone calls. Another common problem or cause of failure of a sub contractor is inadequate communication prior to the sub starting work on the project. It is all too common for the Superintendent to “assume” that the sub knows what he is doing and will come out to the job prepared to do his work. That is seldom the case. If you haven’t consulted with them ahead of time, expect the UNEXPECTED. If you are a good superintendent, doing your job properly, then before that subcontractor’s crew arrives on your project site you will have made at least one and probably several phone calls to the sub. These calls are the time to discuss what manpower they will provide at the beginning, equipment, special access they might need, which work area to begin in, their work sequences, material deliveries, inspections and all the issues you must handle with each sub. Commonly a pre-start meeting with the sub contractor takes place and if you are prepared to ask all the right questions at this meeting, you can eliminate the potential problems later when the crew shows up to work. I urge you to follow up any such a conversation with a brief email to the person you talked to. State simply, but accurately what topics you discussed, any questions that were answered or not answered and especially any important schedule milestones or unresolved issues. You would of course cc your Project Manager with that email and I would like to get a copy as well, so I know what planning you are doing on your projects. If you feel typing such a response will just take you too long, then I urge you to get on the telephone with the PC of your project and ask for their assistance. You can dictate a letter to the PC or you can handwrite the note and ask the PC to “formalize” it for you. I would not want this to be a daily occurrence, but on specific cases where the telephone conversation was important this is a possible way for those of you who are keyboard challenged to get the job done properly and quickly. What else can you do to help the sub contractor succeed? What about asking exactly what work they hope will be complete when their crew arrives. For instance, your fire sprinkler sub may want T-bar up before his crew begins work. OR the sub may want to get his crew in before any T-bar is put up. Either way is a possibility depending on the job conditions and the specific sub contractor. A phone call or pre-start conference should clarify this issue so you don’t get started with a misunderstanding before the sub has even begun work on the project. Another important task you should consider with all sub contractors is to do an initial review of the scope and extent of the work with the job foreman. Together at this job start up meeting you can do a brief review of the plans, asking for specific issues to be brought up. This meeting is the appropriate time to discuss your expectations with the foreman. Schedule, work sequence and safety are all issues that should be discussed. A discussion about special order material needs to take place, although most of the time the foreman won’t know anything about material deliveries until a day or two before the delivery. This is the first of a multiple part discussion about “Helping your sub contractor to Succeed”. Comments or suggestions for the remainder of this discussion are welcome. Keith Jones |
A brief note about this webpage. I'm actively seeking a
construction management job in the USA. I would consider other
countries, but I'm probably done with warzones. In a formal
resume you, as a prospective employer, cannot get a real feel for what
type of individual you are reading about. On this webpage you will see
some references to non-construction non-engineering related
topics. As I complete this page some of my construction related
articles will be placed online here. Currently one article about
daily report writing is posted down toward the bottom of this
page. I prefer west coast or southern coastal regions and the
majority of my construction projects have been built in
California. Most recently I've working in Afghanistan, Thailand
and the Philippines.
Summary of Construction Employment Louie Louie’s Espresso Design & Construction consultant – Philippines – Develop franchise construction Bar, 2013 - 2014 and equipment standards. Supervise construction of first two model stores. Exception Construction Senior Project Manager – Afghanistan – contract & consultant position 2009 - 2014 Military projects on Kandahar Air Base and some F.O.B. bases. Deb Construction Director of Field Operations – California G.C. a bank and hospital specialist. 2008 - 2009 scroll down for a detailed description of my position with this company. TMC Construction Superintendent – Engineering Dept. Mgr. - Construction Operations Manager 2004 – 2007 Public Storage Inc. National Senior Project Manager, retail and commercial self storage projects. Managed 3 2000 - 2003 Project managers & 1 superintendent to build about 50, multi-million dollar projects annually. Sonora Convalescent Superintendent, 120 bed convalescent hospital, OSHPD permitted project from ground Hospital 1999 - 2000 breaking to opening of the hospital. Davcon Inc. Superintendent, promoted to Field Operations Manager directing all superintendents. Managed dozens of commercial projects primarily mid-rise buildings to 11 floors. Koll Company Superintendent 1 major multi year project plus hundreds of T.I. projects. Home Savings Corporate Headquarters project plus many tenant improvement projects. Credentials & Education LEED AP Green Building Council accredited CIPM Certified International Project Manager Member Society of American Military Engineers California B1 General Contractors license (in the past I also held roofing and electrical contractor’s licenses) Graduated BA Architectural Design, Pacific College of Art and Design AA Civil Engineering ICS Technical College, not completed OSHA safety certificates 10 and 30 hour & OSHA 510 certificate working toward OSHA 500 First aid & CPR certified Bilingual capabilities: I speak conversational Spanish Countries outside USA in which I have been involved in construction projects: Afghanistan: A series of military projects that included a helicopter landing and refuel base, communications headquarters, perimeter security development, closed area de-mining to make areas usable, on site camp Conex facilities for other contractors. Mexico: Residential home construction. Seasonal camp resort. Canada: Public Storage self storage projects as senior project manager and direct project manager. Thailand: Residential home construction. Philippines: Restaurant franchise development and construction. Bamboo hut of superior style and design.
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